Cyber Insurance Online :: News
SHARE

Share this news item!

ASIC's Legal Action Against RACQ Insurance: What You Need to Know

Understanding the Allegations and Their Impact on Policyholders

ASIC's Legal Action Against RACQ Insurance: What You Need to Know?w=400
The Australian Securities and Investments Commission (ASIC) has commenced Federal Court proceedings against RACQ Insurance, alleging that the insurer misled more than 570,000 customers through deceptive premium comparison figures in renewal notices issued between September 2019 and December 2024.

ASIC claims that RACQ inflated the 'last period premium' figures in these notices, leading customers to believe that their premiums had increased less than they actually had. This practice potentially resulted in customers overpaying for their insurance policies, as they were misled about the extent of premium increases.

For tradespeople and small business owners, this case highlights the importance of scrutinising insurance renewal notices and being vigilant about premium changes. Misleading information can lead to financial strain, especially for those managing tight budgets and relying on accurate data to make informed decisions about their insurance coverage.

RACQ has acknowledged the proceedings and stated that it is cooperating with ASIC while conducting its own internal review. The outcome of this case could have broader implications for the insurance industry, emphasising the need for transparency and accuracy in communications with policyholders.

As this legal action progresses, it's advisable for policyholders to review their insurance documents carefully and seek clarification on any discrepancies. Ensuring that you are fully informed about your premiums and coverage will help you make decisions that best protect your business and financial interests.

Published:Monday, 13th Oct 2025
Source: Paige Estritori

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

Share this news item:

Insurance News

AFCA Urges Insurance Industry to Improve Premium Explanations to Reduce Disputes
AFCA Urges Insurance Industry to Improve Premium Explanations to Reduce Disputes
23 Oct 2025: Paige Estritori
The Australian Financial Complaints Authority (AFCA) is calling on insurers to enhance their communication regarding premium increases to help resolve disputes more effectively and fairly. The authority suggests that offering flexible payment options could also aid in managing disputes. - read more
TAL's $4.7 Billion Payout Reflects Rising Insurance Claims in Australia
TAL's $4.7 Billion Payout Reflects Rising Insurance Claims in Australia
23 Oct 2025: Paige Estritori
Leading Australian life insurer TAL has reported a substantial $4.7 billion in life insurance claims paid over the 12 months ending March 31, 2025. This figure underscores the significant role life insurers play in providing financial support to Australians during challenging times. - read more
Encompass Protection Recognized as Best Income Protection Provider in 2025
Encompass Protection Recognized as Best Income Protection Provider in 2025
23 Oct 2025: Paige Estritori
Encompass Protection has been honored with the Income Protection Insurance Award at the 2025 Money Magazine Life Insurance Awards. This accolade reflects the company's commitment to providing exceptional coverage and service to Australians seeking income protection solutions. - read more
Marinex Underwriting: A New Era in Australian Marine Insurance
Marinex Underwriting: A New Era in Australian Marine Insurance
23 Oct 2025: Paige Estritori
In a significant development for Australia's marine insurance sector, Rhodian Group has unveiled its latest venture, Marinex Underwriting. This new agency is set to provide specialised marine insurance products tailored to the unique needs of the Australian market. - read more
Network Marine Insurance Strengthens Ties with Marina Industries Association
Network Marine Insurance Strengthens Ties with Marina Industries Association
23 Oct 2025: Paige Estritori
Network Marine Insurance has recently elevated its commitment to Australia's marina industry by becoming a Bronze Sponsor of the Marina Industries Association (MIA). This partnership underscores the company's dedication to supporting the growth and sustainability of marinas across the nation. - read more


Cyber Insurance Articles

Protecting Sensitive Data: Cyber Threat Prevention for Remote Teams
Protecting Sensitive Data: Cyber Threat Prevention for Remote Teams
Remote work has seen a significant rise in Australia, especially following the COVID-19 pandemic. More businesses are embracing flexibility, allowing employees to work from home or other remote locations. - read more
Understanding the Importance of Cyber Insurance in the Digital Age
Understanding the Importance of Cyber Insurance in the Digital Age
As we dive deeper into the digital era, the topic of cyber security becomes increasingly critical. With businesses and individuals relying heavily on digital technologies, the threat of cyber attacks looms larger than ever. This introductory section aims to unpack the concept of cyber insurance as a tool to mitigate these risks. - read more
Navigating the Aftermath: Your Cyber Attack Recovery Roadmap
Navigating the Aftermath: Your Cyber Attack Recovery Roadmap
In an age where digital presence intertwines with daily operations, the threat landscape in Australia has magnified, exposing businesses to an evolving array of cyber threats. From sophisticated phishing attempts to ransomware attacks, the risk of digital insecurity looms large. Australia, with its growing technological adoption, finds itself facing an upsurge in cyber threat incidents year over year. - read more
Cyber Insurance 101: What Every Australian Business Owner Needs to Know
Cyber Insurance 101: What Every Australian Business Owner Needs to Know
Cyber insurance, also known as cyber liability insurance, is a type of coverage designed to protect businesses from the financial repercussions of cyber attacks and data breaches. As cyber threats become more sophisticated, the need for a safety net to mitigate the impact of such incidents has grown significantly. - read more
How to Safeguard Your Financial Data from Cyber Threats
How to Safeguard Your Financial Data from Cyber Threats
Cyber risk management involves identifying, assessing, and mitigating risks related to digital and online threats. These threats can include unauthorized access to sensitive information, data breaches, and other malicious activities targeting an organization’s digital infrastructure. - read more


Your free Cyber insurance quote comparison starts here!
First Name:
Postcode:

All quotes are provided free (via our secure server) and without obligation. We respect your privacy.

Knowledgebase
Subrogation:
An insurance carrier may reserve the "right of subrogation" in the event of a loss. This means that the company may choose to take action to recover the amount of a claim paid to a covered insured if the loss was caused by a third party.